{"id":1616,"date":"2011-02-14T23:20:00","date_gmt":"2011-02-15T06:20:00","guid":{"rendered":"https:\/\/pan.uvic.ca\/wordpress\/?p=1616"},"modified":"2021-10-31T13:20:28","modified_gmt":"2021-10-31T20:20:28","slug":"re-emergency-tech-support-re-connex","status":"publish","type":"post","link":"https:\/\/pan.uvic.ca\/wordpress\/2011\/02\/14\/re-emergency-tech-support-re-connex\/","title":{"rendered":"Re: Emergency Tech support (re Connex)?"},"content":{"rendered":"\n<p>we have two problems: the maintenance of connex (or any software our dept<br>chooses to use) vs the maintenance of the infrastructure (power, cooling,<br>raid, backup&amp;restore, etc) that runs connex. uvic systems is probably<br>better at the latter (and the economy of scale also applies), but our tech<br>team is really indispensable to help us innovate in our teaching and<br>research, and to lead the adoption of new (computer) technologies on<br>campus: i do not know how to convince university systems to add a new<br>feature in blackboard or moodle, but our tech team is really quick<br>improving connex (although i still hope connex forum is rss capable \ud83d\ude09<br>and they are really helpful when we put together the new lab for csc361.<br>of course, over the years, our expertise becomes commodity elsewhere, but<br>there are always new frontiers in (computer) technologies<\/p>\n\n\n\n<p>i really hope our faculty and staff members can play more important roles<br>in uvic upper admin, to help the entire university become more effective<br>with technologies: if someone can convince grad admissions not to print<br>out pdf files and then scan them into again, it will save a lot of their<br>time and ours as well; if we do not need to submit &#8220;no change&#8221; forms every<br>year to declare conflict of interest or whatever but do so on demand when<br>necessary, it can save a lot of time overall&#8212;at least save some trees;<br>also they will no longer tell us &#8220;something is not banner-able&#8221; \ud83d\ude09 these<br>will save the university a lot of money. just my two cents<\/p>\n","protected":false},"excerpt":{"rendered":"<p>we have two problems: the maintenance of connex (or any software our deptchooses to use) vs the maintenance of the infrastructure (power, cooling,raid, backup&amp;restore, etc) that runs connex. uvic systems is probablybetter at the latter (and the economy of scale &hellip; <a href=\"https:\/\/pan.uvic.ca\/wordpress\/2011\/02\/14\/re-emergency-tech-support-re-connex\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-1616","post","type-post","status-publish","format-standard","hentry","category-csc"],"_links":{"self":[{"href":"https:\/\/pan.uvic.ca\/wordpress\/wp-json\/wp\/v2\/posts\/1616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pan.uvic.ca\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pan.uvic.ca\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pan.uvic.ca\/wordpress\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pan.uvic.ca\/wordpress\/wp-json\/wp\/v2\/comments?post=1616"}],"version-history":[{"count":1,"href":"https:\/\/pan.uvic.ca\/wordpress\/wp-json\/wp\/v2\/posts\/1616\/revisions"}],"predecessor-version":[{"id":1617,"href":"https:\/\/pan.uvic.ca\/wordpress\/wp-json\/wp\/v2\/posts\/1616\/revisions\/1617"}],"wp:attachment":[{"href":"https:\/\/pan.uvic.ca\/wordpress\/wp-json\/wp\/v2\/media?parent=1616"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pan.uvic.ca\/wordpress\/wp-json\/wp\/v2\/categories?post=1616"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pan.uvic.ca\/wordpress\/wp-json\/wp\/v2\/tags?post=1616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}